Technology Support Specialist #3445

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Date Closing: Open until filled
POSTING #: 3445

WORK HOURS:
Full-time, 8 hours per day, 12 months per year

JOB DUTIES:
Provides outstanding service to all district technology users.  Works as a team player to solve problems that will lead to successful use of technology throughout the District.  Demonstrates a positive relationship with all users to ensure they have a positive technology learning experience.  Prioritizes tasks and manages time to ensure end users satisfaction.
 
Primary Tasks:
- Responsible for school-wide repair and maintenance of equipment and technical services
- Researches unresolved problems and communicates potential solutions to users
- Troubleshoots problems on-site or remotely 
- Provides technical support for assessments 
- Develops and maintains documentation processes of various procedures and practices
- Demonstrates outstanding customer service skills
- Performs other duties as needed and required
- Reports to the Director of Technology

QUALIFICATIONS:
Knowledge of the following systems is preferred: Mosyle, Google Apps for Education, Mac OS, iOS.  Minimum two year degree or equivalent experience required.

Outstanding candidates will be:
- Welcoming to all students and staff
- Patient and understanding while helping everyone
- Self-directed
- A self-learner
- A great communicator, both in person and digitally
- A problem solver

SALARY and BENEFITS:
Salary is based on experience starting at $26.00 up to $29.00 per hour.

Benefits based on full-time employment and may be pro-rated for part-time positions.  Benefits may include the following:
- Health, Dental, Vision Wear, Life, Accidental Death and Dismemberment, and Long-Term Disability Insurance
- Health Savings Account (with enrollment in an eligible health plan)
- Medical Flexible Spending Account (with eligibility for insurance)
- Dependent Care Flexible Spending Account
- Post-retirement Health Care Savings Plan
- Public Employees Retirement Association (PERA)
- 403b Matching Annuity
- Paid Holidays
- Floating Holiday
- Paid and Unpaid Personal Leave
- Vacation
- Sick Leave
- Bereavement Leave

DEADLINE:
Applications accepted online at www.isd47.org/employment open until filled.

Applications will be reviewed beginning November 21, 2025.

NOTE:
Candidates must pass a criminal background check in order to be eligible for employment.