Customer Service Representative – Licensed Insurance Professional

Farmers Insurance – Simi Agency, Inc.
St. Cloud, Minnesota

Are you someone who enjoys helping people, building relationships, and making a difference in your community? Simi Agency, Inc. – Farmers Insurance is looking for a licensed Customer Service Representative to join our growing, locally owned agency!

We believe in treating our customers like neighbors, supporting one another as a team, and creating a positive work environment where people enjoy coming to work.

What We Offer

  • Competitive hourly wages

  • Paid Time Off (PTO)

  • Excellent work environment with a supportive, team-oriented culture

  • Consistent weekday hours: 8:30 AM – 5:00 PM

  • Optional commission opportunities for those interested in earning additional income

  • The opportunity to work for a locally owned company that values relationships, customer service, and community

Qualifications

  • Active Property & Casualty insurance license required

  • Life & Health insurance license preferred

  • Strong customer service and communication skills

  • Professional, friendly, and dependable

  • Ability to build relationships and provide personalized service

  • Organized, detail-oriented, and comfortable working in a team environment

  • A positive attitude and willingness to learn and grow

Job Responsibilities

  • Assist customers with policy questions, changes, and general service needs

  • Provide prompt, professional, and friendly customer support

  • Help customers understand their insurance coverage and available options

  • Identify opportunities to better protect customers and their families

  • Support the agency's daily operations and contribute to a positive customer experience

  • Build lasting relationships with our customers and community

Why Simi Agency?

At Simi Agency, we believe insurance is about more than policies. It's about people. We're proud to be a local agency focused on personal service, trusted relationships, and doing what's right for our customers.

If you're looking for a place where your experience is valued, your work makes a difference, and you're treated like part of the team, we'd love to hear from you!

Interested in Joining Our Team?

Simi Agency, Inc. – Farmers Insurance
Jed Simi

4180 Thielman Lane, Suite 108
St. Cloud, MN 56301

Office: 320-255-9837
Cell: 320-204-0452

jsimi@farmersagent.com