Supervisor Development Certificate Program 2022 - Session 4: Conflict Management

Human relationships involve conflict. Understanding the causes of conflict and your conflict management style will help you turn uncomfortable situations into potential learning and teaching experiences. This course will help you learn to apply strategies for improving the skills needed to effectively manage conflict and find a satisfactory resolution. 

This program is designed for the new supervisor, one who has received limited supervisor training, or one who needs to strengthen his or her leadership skills.  Effective supervisors must possess many different qualities such as flexibility, adaptability, strong leadership skills, and commitment to goals.  Supervisors are often seen as teachers, counselors and mentors. 

Through the Supervisor Development Program at the St. Cloud Area Chamber, we offer you seven courses in seven distinct areas that will give you the necessary tools to become a more effective supervisor.  In order to receive the Supervisor Development certificate, you are required to attend at least six of the seven courses offered.  Five of the courses offered are required, enabling you to choose between two elective courses to complete the series.  Both electives can be selected at an additional cost of $65.

Required Courses -
Session I: Helping Employees Achieve Peak Performance, Speaker: Gail Ivers, St. Cloud Area Camber of Commerce - Tuesday, February 1, 7:45 - 10:30 a.m. 
Session II: Employment Law: Keeping You and Your Employer Out of Trouble, Speakers: Chad Staul & Elle Lannon, Quinlivan & Hughes - Thursday, February 17, 8-Noon
Session III: Hiring for Retention, Speaker: Jill Magelssen, Express Employment Professionals - Tuesday, March 1, 8-10:30 a.m.
Session IV: Conflict Management, Speaker: Paul Ravenberg, Central Minnesota Council-Boy Scouts of America - Wednesday, March 23, 8-11:00 a.m.
Session V: Supervising Others - A Team Approach, Speaker: Mike Roth, Reventus Partners - Tuesday, April 5, 8-11-15 a.m.

Two Electives - ONE of the following electives, of your choosing, is required and included in the registration fee. You may choose to also do the second elective for an additional $65. 

Session VI: Leadership in the Workplace, Speakers: Gail Ivers, St. Cloud Area Chamber of Commerce & Corey Donat, Bayer Built Woodworks - Tuesday, February 22, 8-Noon  
Session VII: Interpersonal Communication Skills for Managers, Speaker: Tara Gronhovd, Align Strategy, LLC - Thursday, April 14, 8:00 a.m.-noon

Register for the entire program here

With questions, contact Gail Ivers@StCloudAreaChamber.com or 
320-656-3809. Please indicate which elective you would like to do upon your registration; or if you'd like to do both for an additional $65. Please also provide the attendee's email address and direct phone number, so they can be contacted directly with any class-related information.