Class Description: Don’t let the fear of being critiqued keep you from engaging online! Reviews – especially negative review – can be scary territory. This session will teach you how to deal with the negatives and the positives, from responding to capturing and using to your advantage. Plus, it will also cover how to get your customers to leave you reviews online, as well as the pitfalls of faking or “gaming” reviews. This session is great for business owners, operations managers, marketing and services teams. Register by Monday, December 4, 2023 to be included in the lunch count.
Your Speaker: Michelle Henderson, BadCat Michelle started BadCat Digital to help small business owners navigate the digital marketing space. With a team that is experienced, creative, and growing, BadCat helps clients discover innovative ways to communicate their brands online with transparency and integrity. The BadCat Digital team has enjoyed tremendous growth over the past 7 years and is now loving their new home in the historic Hunstiger building, downtown St. Cloud.