Lunchtime Learning: Difficult Customers 4/2/14- FULL!

Knowing that no one wants to deal with difficult customers, in this session, you will learn some "tricks of the trade" to make it more enjoyable. You will learn how these customers can ultimately become hugely profitable for your business. Sometimes a small investment of your time can return great rewards for you and your company. Effectively handling this type of customer can save thousands of dollars on marketing costs to get new customers. 

 

Larry Logeman, owner of Executive Express, has over 30 years of experience in business and uses these tactics to effectively grow his company. His business model is built on creating a positive customer experience called "Transportation Relaxation." Logeman is a member of five different chambers of commerce and is a frequent guest speaker.  This training is sponsored by Bernick's- Beverages & Vending.  Lunch is included with the session.