Customer Service Training April 26, 2012
Completely different than in previous years!
This year, the training is comprised of a panel of individuals from different businesses to discuss what they do to provide exceptional service to their customers and how that service impacts their businesses. The program will allow you to learn first hand how customer service impacts local business, interact with panel members in a discussion-based format, and discover how social media is being used to enhance customer service in businesses. This training is facilitated by Michelle Super, owner of her own business Super Consulting Services LLC, which provides human resource solutions for small to medium size businesses. Michelle is a 15 year veteran in successfully helping companies solve their customer service challenges. Through experience with multiple companies, Michelle has created strategies, procedures and policies to produce a successful HR approach for clients.
This redesigned customer service program is intended for managers...owners...and anyone else who needs a reminder about the importance of customer service and how it improves overall business. Group interaction and panel discussion are combined to provide you and your employees with knowledge of the best customer service practices.
This year, the training is comprised of a panel of individuals from different businesses to discuss what they do to provide exceptional service to their customers and how that service impacts their businesses. The program will allow you to learn first hand how customer service impacts local business, interact with panel members in a discussion-based format, and discover how social media is being used to enhance customer service in businesses. This training is facilitated by Michelle Super, owner of her own business Super Consulting Services LLC, which provides human resource solutions for small to medium size businesses. Michelle is a 15 year veteran in successfully helping companies solve their customer service challenges. Through experience with multiple companies, Michelle has created strategies, procedures and policies to produce a successful HR approach for clients.
This redesigned customer service program is intended for managers...owners...and anyone else who needs a reminder about the importance of customer service and how it improves overall business. Group interaction and panel discussion are combined to provide you and your employees with knowledge of the best customer service practices.
Customer Service Training April 26, 2...
Date and Time
Thursday Apr 26, 2012
8:00 AM - 10:30 AM CDT
Starts: 0800am
Ends: 1030am
Location
St. Cloud Area Chamber of Commerce
110 - 6th Avenue South
St. Cloud, MN 56301
Contact Information
Sharon Henry
phone:3206563824
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