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Parts Support

Freightliner of St. Cloud
Job Description
Job Summary
Are you looking for variety?  This position provides a variety of job duties supporting the parts warehouse which includes inventory, shipping and receiving and related functions within the warehouse.  The position is also responsible for delivering and picking up parts and equipment for the dealership while establishing and maintaining good relations with customers by providing courteous, efficient and professional service.

Essential Duties and Responsibilities
  • Assist in pulling customer orders.  Deliver parts and equipment to customers, satellite stores and vendors in a timely manner and as directed.  Complete delivery log and obtain recipients signature.
  • Provide excellent customer service in a timely and efficient manner.
  • Help customers in identifying and purchasing the correct Freightliner original equipment manufacturer (OEM) or various vendor’s aftermarket parts of heavy and medium duty trucks, trailers, buses and RVs.
  • Answer phones, use company parts look-up programs, place customer orders and track information in company customer database.
  • Responsible for filling part requests for repair orders from the service department.
  • Assist in unloading and processing deliveries.  Verify incoming and outgoing shipments and prepare items for shipment.
  • Maintain accurate parts inventory and assist with annual inventory count
  • Ensure and maintain the professional appearance of the parts department, assist in keeping warehouse neat and clean. 
  • Create and implement changes to processes to increase operational efficiency within the parts department. 
  • Ability to lift up to 40 lbs. 
Minimum Qualifications
Must hold a valid driver’s license and maintain a good driving record.  Previous parts or warehouse experience is  preferred.  Certification in forklift operation is helpful.   Must be willing to work independently and as a team player in a fast-paced work environment; with ability to read, comprehend instructions, take direction and complete tasks as assigned.  Position requires math and computer skills as well as the ability to communicate effectively with customers.  Must be cooperative, and work with a sense or urgency in efforts to best meet the needs of our customers and to most efficiently handle delivery situations. 
 
Contact Information
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