Technology Support Specialist #2762

Posted: 09/19/2022

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Date Closing: Open until filled
POSTING #: 2762

WORK HOURS:
Full-time, 8 hours per day, 12 months per year

JOB DUTIES:
Provides outstanding service to all district technology users.  Works as a team player to solve problems that will lead to successful use of technology throughout the District.  Demonstrates a positive relationship with all users to ensure they have a positive technology learning experience.  Prioritizes tasks and manages time to ensure end users satisfaction.
 
Primary Tasks:

Responsible for school-wide repair and maintenance of equipment and technical services
Researches unresolved problems and communicates potential solutions to users
Troubleshoots problems on-site or remotely that have been escalated by Technology Integration Instructional Coaches and other staff
Provides technical support for assessments on site or remotely
Develops and maintains documentation processes of various procedures and practices
Demonstrates outstanding customer service skills
Performs other duties as needed and required
Reports to the Network Administrator

QUALIFICATIONS:
Knowledge of the following systems is preferred: Casper/JSS, Google Apps for Education, Mac OS, iOS.  Minimum two year degree or equivalent experience required.

Outstanding candidates will be:

Welcoming to all students and staff
Patient and understanding while helping everyone
Self-directed
A self-learner
A great communicator, both in person and digitally
A problem solver

SALARY:
Based on experience within a range from $25.00 to $29.00 per hour.

DEADLINE:
Applications accepted online at www.isd47.org/employment open until filled.

Applications will be reviewed beginning September 26, 2022.

NOTE:
Candidates must pass a criminal background check in order to be eligible for employment.