Account Representative

Posted: 03/05/2023

Brenny Transportation Inc.
Position: Account Representative           
Position Summary: Account Representative reports to the Logistics Manager. Account Representative’s primary responsibility is to manage customer’s shipments via truck and exercise proper judgment with all details involved with the coordination of shipments.
Hours: Hours of Operation Monday through Thursday 7am – 4pm and Friday 7am -3pm. (Hour’s dependent on individual level.)
Position Expectations (may include but not limited to):

  1. Accountable for providing GRAND CHAMPION Customer Service to all Customers.
  2. Actively pursue and secure new accounts.
  3. Inbound and outbound calls.
  4. Champion calling (cold calling).
  5. Goal setting with manager.
  6. Build and maintain professional relationships.
  7. Resolve customer concerns and develop solutions.
  8. Conduct sales presentations.
  9. Book expected loads per week.
  10. Understanding and selling WBE, DBE, WOSB & certifications.
  11. Attend company meetings and off-site events as directed.
  12. Other duties as directed by Logistics Manager, VP and Owners.
  13. In-person customer visits.
100% Team Member Paid Insurance                              Retirement Plan                                   Home / Work Life Balance
Military Bonus                                                                     Tobacco Free Bonus                           Loyalty Bonus
Team Retreats                                                                      Paid Weekly                                         Preset, Predictable Schedule M-F    
Uncapped Bonus Potential                                                On-Site Auto shop                              Team Member Mentoring Program
Team Advisory Committee                                               Nurse/Wellness Coach                       Monthly Charities to Serve
Advancement Opportunities                                             Everyone Has a Voice
Owners Provide a Fun, Energetic and Caring Atmosphere!
Preferred Knowledge, Skills and Abilities:
*College degree or 2-4 years’ work experience, customer service training helpful
*Proficiency in Microsoft Office 365
*Above average communication skills
*An understanding of the transportation/logistics industry, or desire to learn
*Self-motivated & innovative
*Able to multitask and prioritize task at hand
*Excellent Customer Service, phone & computer skills
*The ability to work in a fast-paced environment, with a smile on your face!
*A Grand Champion Attitude and Honest Character!